TERMS OF SERVICE

Your use of this website means that you accept these Terms and Conditions

DELIVERY

Please note that as all telegrams are sent via standard post or Airmail, there is no tracking facility, so we are not able to track your telegram once it has been posted.

REFUNDS

We will provide a full refund or will offer to resend your telegram if we miss your selected delivery date, or if any part of the telegram message or address is incorrect.

We DO NOT offer refunds for the following reasons:

SERVICE

Red Bike Telegrams take all reasonable steps to provide you with the levels of service you have a right to expect as a valued customer or visitor.  If we fall short of your expectations we provide a full money-back guarantee.  Unless required by English law this will be the extent of any liability we may have to you or anyone connected with your visit or order.

We do all we can to ensure that this site is free from errors, inaccuracies and viruses.  We cannot however guarantee it to be so and it is made available ‘as is’.  We accept no liability for any loss, inconvenience or cost to you as a consequence of using this site.

Telegrams are sent to the address on our order form with the message you, the customer, inputs.
You accept full responsibility for this and we shall have no liability for any consequences of your telegram.

Our site must not be used to break the laws of the United Kingdom or any country where the telegram may pass through or be received.

Telegrams should not be unlawful in any respect and must not contain anything that is fraudulent, defamatory, offensive and discriminatory particularly in relation to race, creed, colour, sexual orientation or age.  Additionally telegrams should not be used to harass, threaten or promote violence.